Independent builders · we never quote for the work

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Independent UK builders · we never quote for the work

Straight answers from an independent builder.

Damp, cracks, a quote that feels off, or a RICS survey you can’t make sense of — ask someone who has done the work and has nothing to sell you.

Rear of a Victorian terrace with a later extension and loft conversion check building control sign-off

RICS survey back?

Independent builder review of your survey

Know what’s urgent, what can wait, and what the repairs are realistically likely to cost — before you exchange. Written review and a call within 24 hours.

Review my RICS survey — £59

One property, one fee · no referral fees · money-back guarantee

Already got builder quotes? Get them checked before you sign

In a buyer’s own words

“Like dealing with a trusted family member who is an expert in the building trade…”

★★★★★
“I am so grateful to Ben for peace of mind and clarity I have after using his amazing service ! I was baffled by my level 3 survey, buying a house on my own and money is tight. I honestly thought what he was offering was too good to be true! But I was proven wrong and he delivered. He is a pleasure to speak to and is friendly and professional it was like dealing with a trusted family member who is an expert in the building trade, priceless to feel reassured and confident . I have clarity on my survey and he went above and beyond. All of this happened within less than 24 hours of my enquiry and I received a very detailed report with an experienced but realistic perspective. I honestly can’t believe such a great service exists , a top guy and I highly recommend.”
Ann Tordoff · Verified Google review · October 2026
Read it on Google — one of 19 five-star reviews and growing →
What a review looks like

Your surveyor found it. We tell you what it means.

A RICS survey is written to be cautious. We turn each finding into a priority, a likely cost range and a sensible next step — so you can talk to the seller, your surveyor or a specialist with real numbers.

It isn’t a survey, a valuation or a quote, and we don’t visit. Where something needs a look in person, we say so.

See what’s included
BUILDER REVIEW — EXTRACT 3-bed Victorian terrace
Roof covering, rear pitch Act before exchange

Survey notes slipped and delaminating slates. Likely strip and re-lay within 2–3 years. Typically £7,500–£9,000 — ask a roofer to quote before you exchange, and raise it with the seller.

Electrics — older consumer unit Get it tested

Surveyor recommends an electrical test. Plan for the possibility of a rewire. Rewire typically £4,500–£6,000 for a house this size.

Hairline cracks above bay Likely cosmetic

Described by the surveyor as old and consistent with settlement. Usually fill and redecorate — ask them if it needs monitoring.

Illustrative extract — your review covers every finding in your survey. See a full example review →
Real questions from buyers

Photos from viewings we’ve reviewed

Victorian chimney stack with weathered pointing and flashing repoint + reflash — not a rebuild
“Is this chimney safe, or does it need rebuilding?”
Two cracks in the plaster under a window board running down to the skirting, with a flake of plaster broken away plaster cracks — check the brickwork outside first
“Cracks under the window — is this subsidence?”

Got a photo from a viewing you’d like a builder’s view on? get a builder’s view before you offer.

Ben Murrell on site in hard hat and hi-vis, holding building plans
Who reads your survey

Ben Murrell

I’m a carpenter by trade. I started as an apprentice in the late 1990s and have spent nearly 30 years on UK building sites since — from council refurbishments to London townhouse renovations. When you book, I read your report and I ring you.

We never quote for the work we review and we take no referral fees, so there’s nothing for us to gain by making a problem sound bigger — or smaller — than it is.

About us and our credentials →
New-build house with a zinc-clad upper storey and handmade brick Entrance of a recent project — oak front door and frosted glazing Hit-and-miss brickwork detail from a recent project

Real work, not theory. A recent new-build from our own site work. When I price a roof or judge an extension, it’s from doing the job — not reading about it.

Google reviews

4.9 from 21 Google reviews

19 five-star reviews on Google so far, and growing — from buyers and homeowners Ben has helped.

★★★★★
“If like me, you are overwhelmed by a 90+ pages survey report and need a professional to help you make sense of it, Ben is your man! Quick, helpful and friendly.”
P K · Verified Google review · October 2026
★★★★★
“Ben was really knowledgeable and a great help with answering our concerns following a RICS survey. This has enabled us to move forward with piece of mind and a fuller understanding of the property we are purchasing.”
Darren McMahon · Verified Google review · October 2026
★★★★★
“As a first time buyer who doesn’t know anything about building work, I found this service to be an absolute godsend. Ben translated a RICS 3 survey for an ex-buy-to-let into cost estimates and timeframes for the various issues. Once I had that info it was obvious that the house wasn’t for me, and having someone friendly and knowledgeable on my side took so much of the pressure off. Thanks Ben, I’ll be booking another survey review once I’ve found somewhere with (hopefully) fewer pitfalls!”
Elisabeth · Verified Google review · September 2026
★★★★★
“We had an incredibly detailed survey report on a property we’re looking to purchase. Ben reviewed it for us and helped us break it down clearly and understand what the most important bits were. Ben’s service was super speedy, helpful, and friendly. I wouldn’t hesitate to recommend Ben!”
Holden So · Verified Google review · September 2026
★★★★★
“Fantastic service and will use again, provided comprehensive review and costs for problems identified on survey and informed discussions on potential problems arising once work starts. The service was invaluable. Ben was professional, so helpful and very knowledgeable”
P B · Verified Google review · September 2026
★★★★★
“Ben has been absolutely fantastic. As a first time buyer getting a home buyers survey back feels like a bit of a mine field. Ben helps with approximating costs to all the points raised and also explained everything in really easy to understand terms. I feel much more confident about the property and entering negotiations with the seller. 100% worth it.”
Jennifer Conroy · Verified Google review · September 2026

Read every review on our Google Business Profile → Been helped by us? Leave a review.

How booking works

Four steps, all from your phone — whatever you send us

  1. Pay £59

    Card payment on Stripe — no account, no subscription. One property or one job, one fee.

  2. Send what you want looked at

    The next screen gives you a WhatsApp and an email link with your reference already filled in. Survey, quote, plans, listing, photos — whatever you have.

  3. Written review and a call within 24 hours

    Ben Murrell reads it himself: what matters, what it is likely to cost and what to ask next, in writing — then a one-to-one call.

  4. Refund if it is not clear

    If what comes back does not give you a clear answer on your property, you get every penny back — no forms, no quibble.

Review my RICS survey — £59

Before you book

Who will read my survey?

Ben Murrell — a carpenter by trade and a builder for nearly 30 years, who started as an apprentice in the late 1990s. The person who reads your report is the person who calls you.

What do I get for £59?

A written, plain-English review of your RICS survey: what looks urgent, what can wait, likely repair-cost ranges, and the questions to raise with the seller, your surveyor or a specialist. Then a one-to-one call to talk it through. One property, one fee, no upsell.

When do I pay, and when do I send the PDF?

You upload the survey PDF with your name, email and phone on the booking form, then pay £59. If it’s not on the device you’re using, you can send it by WhatsApp or email straight after paying. Not sure your report is suitable? Ask us before you book — that is free. If we can’t give you a clear answer, you get every penny back.

How quickly will I hear back?

Within 24 hours of receiving your PDF, usually faster. If you’re up against an offer or exchange deadline, tell us when you book and we’ll prioritise it.

Do you visit the property?

No. We work from your RICS survey, plus any photos, videos or listing you send. That keeps it fast, but it has limits: we can only comment on what the survey and photos show. Where something needs a look in person — a structural engineer, an electrician’s test, a drain survey — we tell you so, and who to ask.

Is this a survey, a valuation or a quote?

None of those. It sits alongside your surveyor’s report: we turn their findings into priorities, likely cost ranges and sensible next steps. The decision on the house stays yours — we make sure you take it with realistic numbers in front of you.

Is the advice really independent?

Yes. We never quote for the work we review and we take no referral fees from builders, so there’s nothing to upsell.

What if I’m not happy with the advice?

If our review doesn’t give you a clear answer on your survey, you get every penny back — no forms, no quibble.

Still staring at a problem or a report?

Get a builder’s eyes on it first. We review RICS surveys, listings, photos and quotes, and tell you in plain English what matters and what it’s likely to cost.

Book a builder review — £59

Pay, then send it by WhatsApp or email · written review + call within 24 hours · refund if it isn’t clear

Builder review — £59